Ignoring Doctor’s Orders Can Hurt Your Claim

The Mistake at the Gym

"Physio is a waste of time, Mike," Jake said.

Mike stopped attending therapy. Months later, the insurance company denied his claim, arguing he wasn’t taking recovery seriously.

The Technicalities: Why Compliance Matters

Courts often reduce damages when claimants fail to follow treatment plans. In Berta v. Johnston, 2010 ONSC 5716, compensation was reduced due to treatment non-compliance.

How to Overcome This Mistake

  • Follow all medical advice and keep records.

  • If you stop treatment, ensure there’s a legitimate medical reason.

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Keywords: personal injury claim denial, following doctor’s orders, injury recovery mistakes
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Not Documenting Everything Properly

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Ignoring the Full Value of Your Claim